ORDERS ARE MADE UPON PURCHASE,
SO PLEASE BE PATIENT!
Due to the size and age of our business, ECHO9er doesn't store already made products in large numbers in a warehouse somewhere like lots of our competitors out there do. Our customers satisfaction here at ECHO9er are very important to our companies success. With today's culture deeply rooted into social media and our device, we are constantly connected to the world around us which makes it very easy for our customers to share their satisfied purchases and stories with their friends and family all over the world. But more importantly it magnifies the stories of customers who may have had not the best experience with a company. Which is why we work hard to stay on top of our emails and customers questions and orders coming in and we ask all customers that may have somehow slipped through the cracks of this small team here at ECHO9er, that they contact us one more time and inform us of our negligence. We are not afraid of the truth and definitely not afraid of working even harder to earn a customers trust and approval once more. This being said, today with COVID-19 and the Wild land fires here in the Pacific Northwest among many other things happening in 2020, shipping times for receiving our materials is nearly doubled and the same goes for our shipping and lead times of getting our finished products to your door steps.With this we ask all our customers to please expect a 15-25 day lead time before sending us the very angry emails and unsatisfied social media posts. It would mean a great deal to us here if you would come from a place of more understanding and less impatient, especially wince we are all going through the same epidemics, political, and social issues.